It’s no wonder the financial sector is struggling so much and I think the big banks are directly to blame. Wachovia and Regions bank offer customers nothing and their customer support is the worse in the industry. They have lost touch with the human element of things and it’s all business to them. These banks don’t deserve a bailout and it’s easy to see why they are failing. They aren’t treating their customers like people and it’s became a numbers game to them. I know there are other factors for their struggles, but it’s the average “Joe” that has kept banks in business and now Joe doesn’t want to bank with them anymore.

Wachovia bank offers crappy customer service and support. Any little thing you do at Wachovia, you’re going to pay for it. They will tack on fees left and right for the smallest little things. Many long-time customers of Wachovia bank don’t realize just how much their fees have increased. Checking your balance at Wachovia can come with a fee for some, but the increased fees across the board is an attempt for them to gain back some of their lost money in these troubling times. Wachovia is expecting their customers to pay for their mistakes and it’s not a good situation at all over there. If you’re currently a customer at Wachovia bank, you may want to choose a better banking solution.

The folks over at Regions bank are no better. I was paid with a check from a Regions bank customer and they would not cash the check through the drive-thru. It doesn’t just stop with coming inside the bank to get your checked cash, they want your thumb print too! If you have a $1 check that needs cashing at Regions bank, be ready to get your thumb dirty and they don’t offer any wipes for you to clean your thumb after they have darkened for ya. Why would anyone want to go through a “finger printing” process to get a check cashed?

The big banks just don’t care and they think their large numbers will support them. Our toughest times have yet to come and it’s time for the average folks to step-in and make a difference. Don’t use the big banks like Wachovia and Regions that could care less about you. Now is the time to switch to a good local or community bank in your area. It’s the big banks that have driven us into a recession and they don’t deserve our business any longer. You will find much better customer service with a smaller bank and they will take care of you like a person and not just another number on the books.

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